Reference
OpesCare facts
A short, citable description of what OpesCare is, what it does and what it does not do.
In one sentence
OpesCare is a free, bilingual (English and French) web service for Cameroon that helps people find a medicine at a nearby pharmacy, find blood products at blood banks, book an appointment with a provider, and browse the national health facility directory.
It also gives patients a portable Health ID and a longitudinal health record that clinicians can read only with a recorded basis, such as an appointment or a consent grant.
Key facts
| Name | OpesCare |
|---|---|
| Operator | Opes Health Systems Sarl, Republic of Cameroon |
| Website | https://opescare.com |
| Country served | Cameroon |
| Languages | English and French |
| Platforms | Web (any phone browser) and an Android app |
| Price for patients | Free. Searching, browsing the directory and booking cost nothing; care is never gated on payment. |
| Standards | HL7 FHIR R4 inbound ingest for partner systems |
| Contact | support@opescare.com |
What OpesCare does
- Drug finder: searches live stock reported by pharmacies for a medicine near the user.
- Blood finder: shows blood products by blood type at blood banks.
- Lab test and imaging finders: locate facilities offering a test or an imaging exam.
- Appointment booking: book a slot with a provider at a facility (a free account is required).
- Facility directory: browse and search the national register of hospitals, clinics, pharmacies and laboratories; facilities can claim their listing for free.
- Health ID: a portable patient identity with a QR card, recovery and duplicate detection.
- Health record: encounters, prescriptions, lab results, vitals and referrals, readable by the patient.
- Bill payment: pay a care invoice by MTN Mobile Money or Orange Money.
What OpesCare does not do
- It does not guarantee stock. Availability is reported by facilities and timestamped; call the pharmacy to confirm.
- It does not show demo or estimated stock as live availability. An empty result means no facility has reported stock.
- It does not sell insurance or process insurance claims.
- It does not offer in-app video consultations.
- It is not an emergency service. In an emergency, call the local emergency number or go to the nearest hospital.
How to join
- Patients: searching needs no account; create a free account to book and to get a Health ID.
- Pharmacies, hospitals and laboratories: claim the facility listing in the directory, or register an organisation.
- Developers and partner systems: see the developer pages and the FHIR R4 interface.
Privacy and security
Clinicians read a patient’s record only with a recorded basis (appointment, care team, facility episode or consent grant). Every access is logged and visible to the patient. Emergency (break-glass) access is recorded and notified. Privacy policy
Glossary
- Health ID
- A unique identifier that a patient owns and carries between facilities, shown on a QR card.
- MPI (Master Patient Index)
- The index that resolves records of the same person to one identity. Possible duplicates are reviewed by staff; nothing merges automatically, and merges are reversible.
- Consent grant
- A patient’s recorded permission for a clinician or facility to read a defined part of their record, for a purpose and a period.
- FHIR R4
- HL7 Fast Healthcare Interoperability Resources, release 4: the standard partner systems use to send results and observations to OpesCare.
- Drug finder
- The OpesCare search that shows which pharmacies report a medicine in stock, nearest first.
- Blood finder
- The OpesCare search that shows which blood banks report a given blood product and type.
- Facility directory
- The public, searchable register of health facilities in Cameroon on OpesCare.
Contact
- Support: support@opescare.com
- Data protection: privacy@opeshealthsystems.com
- Contact form