Questions people actually ask

Yes. Searching for medicine, blood and facilities, browsing the directory and booking appointments are free for patients and families. Listing is free for facilities too — claiming a page and reporting stock cost nothing.

Not to search. Every finder, every listing and every phone number works without an account. Booking an appointment is the one thing that needs a free account, so the facility knows who to expect.

Three places: Cameroon's national registry of health facilities, which puts each facility on the map; OpenStreetMap contributors, who improve locations and addresses; and the facilities themselves — hours, services, medicine stock and blood availability come only from facilities that claim their listing and report them.

No — listed, not verified. A listing means the facility appears in the national registry and map sources. It is not a licence check, an inspection, or a recommendation by OpesCare. Treat Finder like any directory: call ahead and use your own judgement.

Stock is reported by pharmacies themselves, and every report is timestamped so you can see how fresh it is. Stock moves during the day — always call the pharmacy before you travel.

No. Only pharmacies that report their stock appear in stock results, and not every pharmacy reports yet. An empty result means "not reported", not "not available" — open the pharmacy directory for your area and call around.

Use the contact page and tell us the facility name and what is wrong. Corrections are reviewed and the listing is updated. If you work at the facility, claim the listing and correct it yourself — that keeps it right permanently.

Create a free account, find your facility in the directory and start the claim from its page. A reviewer checks that you are connected to the facility; once approved, you can update the phone number, hours and services, and report stock. See the "For pharmacies" page for the full picture.

Searching needs no account and asks for no personal details. If you create an account to book, you stay in control of your information: your account's privacy settings decide who can see what, and the privacy policy explains exactly what is collected and why.

Yes, completely. Every page exists in both French and English — switch languages at any time from the header of any page.

Not yet. Each facility chooses whether to take online bookings. Where one does not, its listing gives you a phone number, so you can still call and arrange a visit.

Do not rely on any app in an emergency. Call or go to the nearest emergency service. The emergency view exists only to help you find the nearest facility with emergency services faster.